Help center

This page explains how HousemateSync fits into everyday shared living and points you to next steps. For video walkthroughs, see the Tutorials section on the homepage. If you need something we have not covered, use the contact form.

Getting started

Every household starts with one person creating an account and setting up a house. That person becomes the house leader for administration: adding members, approving guests, and keeping shared settings consistent. If you are moving into a place that already uses HousemateSync, create your own account first—you will not automatically join a house until the leader adds you using your public ID from your profile.

After you log in, explore the dashboard for tasks, facility bookings, bills, and notifications. The interface is organized so leaders see oversight tools and housemates see what applies to them, without unnecessary clutter.

For house leaders

As a leader, you define how strictly your house uses bookings and tasks. You can invite people by email or add them when they give you their public ID. Guest requests land with you so you can approve visits in line with your house rules. When bills are logged, you help keep amounts transparent so nobody is guessing what they owe at the end of the month.

If someone moves out, remove their access in the app so tasks and bills stay accurate. Small habits like updating the roster when the lease changes prevent confusion later.

For housemates

Once you are part of a house, check tasks you have been assigned and complete them on time so chores stay fair. Use bathroom, kitchen, and laundry booking only for slots you will actually use, and cancel or adjust if your plans change so others can plan around you. For guests, submit requests early so your leader can decide before the visit date.

Bills work best when everyone agrees on the split. If something looks wrong, talk to your leader and use the app history as a shared reference rather than relying on memory alone.

Frequently asked questions

Quick answers about getting started, roles, bills, bookings, and support.